We arrived to celebrate a birthday that on the 1.7
What a mistake was to come on these dates.
The lobby was full of children that runs and screams, unbearable noise in all areas of the hotel, in the corridors, stairs, we did not dare to visit the pool that was exactly like a low class public pool, tell me more about your "luxury hotel".
Not to mention the dining room experience, kids threw food items at each other and drop and break glasses and plates.
The older people also decided to behave very similarly and felt the need to check every loaf of bread by hand, like every low cost grocery store.
Again, the unbearable noise in every corner of the hotel, screams and shouts, from the staff and guests.
A month before the visit, I called to schedule a massage on the visit date.
The day before, the representative from the spa "Akasha" called me and informed me that they don't have any free therapist on this dates because she is "abroad".
The receptionist laughed at me when I called one month in advance, even a year in advance wouldn't help with their lack of caring and chaos.
The room was outdated and falling apart, the air conditioner was making noises all night.
A single elevator that functions as a Sabbath elevator going down to the parking lot, summed up our trip with 3-story descent on foot with our luggage.
A "luxury hotel" that does not embarrass any low grade country club.